Flexible payment plans are available through Afterpay to help make treatment more accessible.

*Terms and condtions apply.

Every treatment plan is completely individualized. During your assessment, we look at factors such as the type of scar or stretch mark, texture, depth, colour, skin tone, treatment area, age of the tissue, and your overall goals.

Your plan may involve one treatment modality or a combination of techniques, depending on what will best address your specific concerns. Because every case presents differently, we do not use a one size fits all protocol.

The number of sessions required will also vary from person to person and will be discussed after your assessment.

The camouflaged area will still look far more blended and natural than it did before treatment. Instead of a stark contrast between the scar/ stretch marks and your natural skin tone, you'll see a softer, more even transition that helps the scar/ stretch marks stay discreet, even when your skin tans.

The pigment is tattooed into the dermis, the second layer of the skin, while tanning only affects the epidermis, the surface layer. This means the tattooed area won't tan the same way, but it will remain neutral and natural looking beneath the skin's changing surface tone.

All deposits are non refundable and secure your appointment time.

Clients may reschedule their appointment once with a minimum of 48 hours notice. Reschedule request made with less than 48 hours notice will not be accommodated.

Cancellations or reschedule requests made within 48 hours of the scheduled appointment will result in a $150 cancellation fee, which must be paid before any future bookings will be accepted.

No shows or same day cancellations forfeit the deposit and are subject to the cancellation fee.

By booking an appointment, you agree to this policy.

Getting a tattoo can be uncomfortable, but the level of pain varies depending on the individual and the location of the tattoo. On average most rate the discomfort level at a 3/10. Kassandra use's techniques to minimize discomfort, and we can provide guidance on how to care for your tattoo after the appointment to minimize any pain or discomfort.

The initial healing phase takes about 10 days, during which you may experience mild redness, tightness, or slight scabbing as the skin regenerates. This is completely normal.

After that, the skin enters a longer term healing phase where you may see temporary hyperpigmentation (darkening of the treatment area), especially if you have more melanin in your skin.

Initial Phase (0-10 days): You may experience redness, tenderness, mild swelling, and light scabbing or flaking. This is completely normal and part of your skin's natural regeneration process. 

Long Term Phase (8 + weeks ): The pigment may appear darker at first and then lighten over time. Some clients experience temporary hyperpigmentation (darkening of the treated area), especially if they have medium to deeper skin tones or a history of post inflammatory hyperpigmentation (PIH). This usually fades as the skin continues to heal.

Yes, you must be at least 18 years old to get a treatment at The Scar Lab YEG.

No, we do not perform treatments on anyone who is currently pregnant or breastfeeding, for your safety and optimal healing.

Yes! We customize pigment blends and techniques for all Fitzpatrick skin types, from fair to deep tones. A patch test may be required to ensure your skin responds well.

We typically wait 12 months post surgery or injury to ensure the scar has matured and the skin is ready for pigment.

No, unfortunately we can't treat keloids. 

Camouflage uses pigment to blend scars or stretch marks with your skin tone. Inkless uses a custom healing serum (no pigment) to stimulate collagen, elastin and improve texture. They can be done separately or combined. 

Results vary, but most clients need 2-6 sessions, spaced out 6-8 weeks apart. Some notice improvement after just one session.

Results vary, but most clients need 2-4 sessions, spaced out 8 weeks apart. The first session is more of a "primer".